A mortgage servicer, defined by NC General Statute § 53-244.030(30), is a person or business that receives payments from a borrower under the terms of any home loan.
Effective July 31, 2009, the “North Carolina Secure and Fair Enforcement (S.A.F.E.) Mortgage Licensing Act”, codified in NCGS Chapter 53, Article 19B requires any entity engaged in the business of making or brokering residential mortgage loans secured by North Carolina real estate be licensed by the NC Commissioner of Banks, unless an exemption applies, pursuant to NCGS § 53-244.040(d).
Approved licenses may be viewed by visiting Find Licensees.
Overview, Forms & Fees
Mortgage servicers shall submit an application through the NMLS website. An appropriate surety bond (see below) must also be included and a qualifying individual must be designated in the application. Please see Forms and Fees for additional information. All fees are posted on the Fee Schedule.
The qualifying individual must have at least three (3) years of residential mortgage servicing experience. The qualifying individual is primarily responsible for the operations of the licensee.
Who To Contact
Please see our Contact Us page for contact information.